Safe & Secure

How We Safeguard Your Information

Your company creates, collects and communicates valuable data. It holds the trust of customers, staff and vendors and is bound by the law. Here’s how we protect that data and maintain your trust.

Security and Privacy

• We provide native in-product protection and mechanisms that give you greater visibility and control over your data.
• All customer data is treated as confidential, with access restricted to authorised personnel only where required to deliver service.
• Production data is encrypted in transit using TLS 1.2 or greater and encrypted at rest with AES 256.
• Our platform supports SAML 2.0, IP whitelisting, least-privilege access controls, strong authentication, and multi-factor authentication.
• Our cloud platform is deployed on AWS and supported by security and compliance programs including ISO 27001, SOC 2, and IRAP.
• We maintain incident response, vulnerability management, penetration testing, and secure development practices to help protect customer data.
• Data sovereignty, retention, platform reliability, and business continuity controls are built into our operating model.